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Contact

Contact us

Wrong number, dead code, bad experience with a listed brand — tell us. Corrections go live within a day.

E-mail: [email protected]

For a promo code that did not work, include the brand, the date and a screenshot of the error. For a withdrawal problem at a listed casino, include the ticket number; we cannot intervene with the operator but repeated reports feed directly into ratings.

What we cannot help with

We are not a casino and hold no player funds. We cannot see your account, reverse a bet or process a withdrawal. Contact the operator's support first, and if you are in Ontario, the AGCO; elsewhere, the operator's licensing body.

Press and partnerships

We do not sell placements, ratings or reviews. Operators who would like to be tested can write to the same address; testing is on our schedule and at our cost, and inclusion is never guaranteed.

If gambling is a problem

Please do not write to us about a gambling problem — write to someone who can help right now: responsible gambling resources by province.